The web interface for your Customer is customized with the Logo and info of your Company. The standard module of request can be personalized with only the needful information for you to understand the priority, the type of problem and the intervention to execute.
" All you need to offer Customers assistance,
offering a professional and quality support "
Collect complete information on the problem when the Customers contact you, using modules of request customized. You can insert fields of text or dynamic drop down menu to supply the Customers with a list of options among which choosing and collecting precise data.
With the functions of customization of the Ticket portal, you can offer your Customers an experience of support that seems an extension of your website. Based on an
easy and simplified User interface, all Customers can use it, even those less used to surfing the net.
...and be sure to offer the best support to your Customers